Service
It goes without saying that as an Omori customer you can count on our support 24/7. Our technical specialists will answer your questions by phone or visit your location to provide assistance. This way, the continuity of your production process is guaranteed.
What we offer
From remote troubleshooting to on-site visits, our service team provides comprehensive support tailored to your production environment. We also offer preventive maintenance programs, training for your operators, and rapid spare part delivery.
Service Department
For breakdowns or technical support.
Spare Parts Department
For orders or questions regarding spare parts.
Reliable Technical Support and Innovative Solutions at Omori Europe
Omori service engineers keep your machine in optimal condition, so that it continues to perform at a high level for years to come. You will find that our technicians have the expertise and skills necessary to meet the quality of the work. After installation, we can periodically provide the machine with preventive maintenance to keep the machine in optimal condition.
You always have a fixed point of contact for installation and maintenance. When problems require practical solutions, it is reassuring to know that Omori almost always knows how to find inventive solutions for every situation. Are there issues in your production process or is your packaging machine, such as a flowwrapper, no longer functioning satisfactorily? In those cases, too, we provide you with fast technical support. If necessary, our VCA-certified technicians will visit you on site, so that production can be resumed quickly and the continuity of your production process is guaranteed.
“Always being ready for our customers is my main priority. I get excited when I can assist and satisfy customers on behalf of the Omori Europe service team.”
Service Coordinator
